Thomas Eye Center

Patient Reviews

Patient Reviews

What people are saying

Thomas Eye Center
4.9
Based on 291 reviews
Deetra M.
Deetra M.
1718124905
The entire staff is awesome. Everyone was warm and welcoming. Becca, Simon and Mackenzie were extremely helpful in optical.
Eulin G.
Eulin G.
1717702626
Stephanie B.
Stephanie B.
1717525611
I have been Dr. Thomas and staff's patient for more than 20 years. He and they are truly wonderful! This past Friday I picked up a new pair of reading glasses. After I spent some time with them that evening and throughout the weekend I was anxious because they wouldn't stay on my face plus I couldn't see well with them unless I constantly squinted. Come Monday I called to see what could be done. A lovely young woman named Alyssa asked me to come on down to the office. I did and the first thing she said was, "Your nose pieces aren't right." She proceeded to replace them and handed the glasses back to me. Well, let's just say that now I can see you from here! I have been seeing perfectly and have not squinted even once. The whole staff at Thomas Eye Associates is outstanding! You'll get a thorough exam, excellent prescription and some of the most pleasant people around! Alyssa deserves not only a large, well deserved raise, but also at least 3 dozen of her favorite cookies. Stephanie Binkley
Sabrina Y.
Sabrina Y.
1715276142
This office is so nice and clean. The staff is professional and kind. I felt like I learned a lot and everyone made the process seamless. This was my best experience at an eye dr ever!! Thank you so much for all you do for your patients.
Matthew S.
Matthew S.
1712858446
Update 4/11:A series of other events with another Athens’ eye dr. that took my insurance lead be back to Thomas Eye to try and just buy the frames. Before coming in, I called and briefed them on the situation. They honestly answered that I would need to come in to try and make the lenses fit the frame. 10 mins later I walked in and was greeted. The optical manager worked with me and I had an overall positive experience with her. She noted that she had read my previous review and I expressed the main thing that lead me to give a 2-star review initially was I left feeling I was the only one trying to think of a sensible solution to my problem. They gave me black or white answers to my questions and a metaphorical shoulder shrug when things looked like the only solution was drop a boatload of cash on new lenses and frames. I felt she heard my criticism and affirmed that this is something they should be doing.Back to my transaction, it was confirmed that my frames couldn’t be fixed and that the lenses didn’t fit the new frame exactly. I’m not 100% sure, but my impression is that it’s kinda of a hassle for lenses to be trimmed down so I did need to slightly push to see if they would trim my lenses to fit the frames I would buy. After a closer look, they agreed it could be done. 30 minutes later, I CAN SEE! Thank you for working with me on a sensible solution and I’m gonna fight my employer now to change vision insurance Thomas carries.Appointment was on 4/4/24. A frame I purchased from here a couple years ago broke (SALT) and needed a replacement. Verified via phone call to this office if they took a specific insurance (Superior Vision by MetLife) and if they had the frame was in stock. They confirmed both to be correct so I made an appointment for 2 days later. I planned my entire day around this visit. When I got into the office, they told me they do not take the insurance. They had the frame, but because the brand hand-makes their frames, it wasn’t a simple replacement. Everyone was pleasant, but a major inconvenience all around.
David E.
David E.
1712678886
Great experience with Dr. Thomas and all of Thomas Eye Center! Felt incredibly confident in everyone that I interacted with and it was so fun to pick out new frames and lenses that worked for me. Excited to continue a relationship with my new eye doctor, highly recommend anyone go there for the best of the best! It is also a beautiful and very welcoming office. Go get your eyes checked!
Teri M.
Teri M.
1711660945
Been going to Thomas eye center for 2 years now after marrying into a family that has been going for 20+ years. Love the staff and how friendly they are. Love the selection and how knowledgeable everyone is. Sarah in the gallery was amazing. She was brutally honest (which I loved) and helped me pick the perfect pair of glasses!!
Marissa S.
Marissa S.
1710949147
Omg just had the best eye doctor experience from y'all!!! Thank Ashley, Alyssa, Jennifer, Ana, Sarah, David, and Dr. Thomas !!! You guys are awesome, keep up all the great work you do in helping us see clearly!! Will Definitely see yall again!! Peace and love.
lisa L.
lisa L.
1709508812
Just completed my annual eye exam with Dr. Vetha. She is amazing! Kyle and Alyssa were outstanding with their customer service today. Another reminder of why my entire family trust their vision with this practice. Highly recommend.
Akeria L.
Akeria L.
1707261122
I had the ABSOLUTE PLEASURE of paying this office a visit today! As sad as it is- humanity, humility , kindness, compassion & professionalism is a thing of the past nowadays…..BUT HERE, MY GOODNESS IT LIVES AGAIN!!! 🤣 from the telephone to the desk NOTHING short of an AMAZING STAFF. Oh! The ambiance from the moment you walk in……so warm and welcoming! 🥰I certainly can’t rave about the staff without doing the same for their boss, Dr Thomas!!!! He was so patient and kind with my 2 year old. (I recently lost my husband to Cancer so most days are hard for me, but he made it so easy) BUT! That isn’t the best part….. HES A CHRISTIAN MAN- after Gods own heart. He didn’t have to tell me. His light shined so bright it lit the room! ❤️ THANK YOU ALL!! IF ONLY EVERYONE HAS A MUCH KINDNESS & GRACE (it means a lot) oh how the world would be a better place! 🫶🏽🫶🏽❤️❤️🫶🏽🫶🏽❤️❤️🫶🏽🫶🏽
zannalee319
zannalee319
1707102973
Dr. Thomas and his staff are top notch! I always receive a thorough eye exam, service with a smile and glasses that I love. I would highly recommend!
Katharyn R.
Katharyn R.
1706890313
Everyone from the time I entered to the moment I walked out the door were very professional and friendly and I received exceptional service from everyone! I would highly recommend Thomas Eye Center!
Alaina H.
Alaina H.
1706824900
I’ve been a customer at TEC for 11 years. Dr. Thomas and his staff are amazing!
Kacina H.
Kacina H.
1706627277
Always excellent customer service!
Jarod S.
Jarod S.
1706029411
Such friendly and knowledgeable staff and great product lines! Dr Stewart is fantastic! Would highly recommend going here!
Joshua D.
Joshua D.
1704388697
I have nothing but excellent things to say about this office. The receptionist, doctors, techs and eyewear specialists are top notch. Kyle at the front desk was phenomenal also very efficient and personable. Dr. Vetha is top notch as well. Knows her stuff, is kind, personable and keeps me from being blind. What more could you ask for?Alyssa killed it in the eyewear department, her ability to match the eyewear to your personal style is uncanny. Alyssa was also very kind, efficient and personable. If I wasn’t moving out of state, I’d stay with them forever ever!
Corie T.
Corie T.
1703868618
Mark W.
Mark W.
1703001658
My recent optometrist appointment exceeded my expectations in every aspect. Dr. Kaj Vetha’s exceptional expertise, taking the time to thoroughly explain each step of the examination and answering all my questions with patience. The customer service was outstanding, creating a welcoming and efficient atmosphere from check-in to departure. The support staff demonstrated genuine care, making the entire experience pleasant. Additionally, the optician, Alyssa Warren, provided valuable assistance in choosing the perfect frames, ensuring a seamless transition from the examination to selecting eyewear. Overall, the professionalism, friendliness, and competence displayed by the entire team at Thomas Eye Center make this optometry practice stand out, and I wholeheartedly recommend it to anyone in need of eye care.
Taylor H.
Taylor H.
1702824463
I have been going to Thomas Eye for years. I am always happy with the care they provide. Everyone is very helpful! I was there this week and Alyssa, McKenzie, and Ana helped me navigate a complex insurance situation. Highly recommend this practice.
Sandra E.
Sandra E.
1702574528
Wonderful experience. I have been going to him a few years. When I first went to him. He told me if I ever had any trouble with my eyes to call him. Earlier this year, I had a problem with my eyes. It was on the weekend. I called him and he called me right back. It’s hard to find doctors to keep their word, and he is one of them.
Stephanie A.
Stephanie A.
1701873436
The people here are kind, helpful, and professional. Highly recommend them.
Anthony P.
Anthony P.
1701871265
This place is great. Rebecca walked me through all my concerns about getting progressive lenses with expert knowledge and guidance. She also helped me decide on frames with an eye for fashion and comfort for a frame that really fit my face. Can’t recommend enough.
Joel L.
Joel L.
1700498648
Anna H.
Anna H.
1700167800
Best experience I’ve had yet at an eye doctor. The staff was incredibly kind and helpful. Beyond the great exam, I’ve been looking forward to a pair of new glasses. The eyewear they carry is such great quality and a wide variety. The staff is happy to help you pick out frames that fit and suite you best. Overall, a 5 star experience!!!
Ryan R.
Ryan R.
1699884887
Great service and variety in glasses
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