Thomas Eye Center

Patient Reviews

Patient Reviews

What people are saying

Thomas Eye Center
Excellent
4.9
Based on 297 reviews
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Mark W.
Mark W.
My recent optometrist appointment exceeded my expectations in every aspect. Dr. Kaj Vetha’s exceptional expertise, taking the time to thoroughly explain each step of the examination and answering all my questions with patience. The customer service was outstanding, creating a welcoming and efficient atmosphere from check-in to departure. Ashley got me checked in and out with no problems. Mackenzie did a great job starting my appointment off and also taking pictures of my eyes after I visited with the doctor. The support staff demonstrated genuine care, making the entire experience pleasant. Additionally, the optician, Rebecca, provided valuable assistance in choosing the perfect frames, ensuring a seamless transition from the examination to selecting eyewear. Overall, the professionalism, friendliness, and competence displayed by the entire team at Thomas Eye Center make this optometry practice stand out, and I wholeheartedly recommend it to anyone in need of eye care.
Response from the owner: Thank you for your review. We appreciate you choosing Thomas Eye Center. Dr. Vetha and Alyssa are smiling ear to ear.
Leslie B.
Leslie B.
I have been coming to see Dr. Thomas and his team for years. They are excellent and there is no where else I rather go to have my eye exam. They always go the extra mile and the staff is super friendly and helpful.
Response from the owner: Leslie, you have made our day. Thank you for this review.
Eleanor B.
Eleanor B.
Everyone here is always pleasant and helpful as well as knowledgeable. Always willing to answer any questions I have about procedures, costs, and services.
Response from the owner: Thank you for choosing us, we appreciate you!
Daniel B.
Daniel B.
Great service. Very professional and knowledgable. Would highly recommend to everyone.
Response from the owner: Thank you for your 5 Star Review. We appreciate you!
Julie J.
Julie J.
I had my yearly appointment this afternoon at Thomas Eye Center. It has a nice atmosphere and is always decorated for the season. Every employee is so friendly and caring. Dr Kaj Vetha is so kind and is very thorough! I enjoy going there. Julie Jenkins
Response from the owner: Thank you for this review! We love hearing positive feedback from our patients!
Yadu H.
Yadu H.
We had a great experience with Thomas Eye Center!I took my 2 year old in for his first check-up and Dr. Vetha, Mackenzie and all the staff were amazing with him. They were incredibly patient and understanding and did a great job explaining what they were doing every step of the way. Most importantly, they made it an enjoyable experience for my son. He even got to pick out a toy from the Treasure Chest when he was done. We will definitely be back next year!I HIGHLY recommend Thomas Eye Center!
Response from the owner: Thank you for sharing your experience with us! We appreciate your 5 Star Review.
Cathy O.
Cathy O.
I just wanted to give Congratulations!What a game!Miss you all♥️
TMU Soccer 2.
TMU Soccer 2.
The doctors are nice enough and the people are nice but they focus on pushing you to their glasses. Also, they hound a person to death confirming and reconfirming fees and appointments. For my recent appointment, I confirmed on the first call and then they texted and called 7 more times. Absolutely ridiculous!!!! I complained to staff and got a canned answering that they had prepared, so it was obvious that this is a common complaint. After 8 years of this annoying behavior, I’m going elsewhere with my business.
Response from the owner: TMU Soccer 22, very sorry to hear about your experience in our office. We can always set your preferences on notifications and reminders in any manner you would like. If that was not offered, I sincerely apologize. Our doctors and our staff are nice people, thank you for saying this in your review. After 8 years of service we are sorry that you are leaving us due to something we could have easily corrected.
Candice M.
Candice M.
Our family always enjoys the experience at THC. The staff is always friendly and helpful. Dr. Kaj does a great job explaining the benefits of why our glasses our important and help our individual eye health needs.
Response from the owner: Thanks so much! We appreciate your 5 Star Review.
Ken E.
Ken E.
First time patient. You know how sometimes with eye visits, you feel like it's a bunch if robots going thru the motions? Not here. Everyone from reception to testing to the doctor's time to the eyewear specialist, everybody was genuinely nice and personable and knowledgeable. Every step was thoroughly explained, every test was described well. There were options I could choose without feeling pressured. Didn't have to wait--they were waiting on me when I walked in! Never left an eye appointment feeling better than when I arrived until today.
Response from the owner: Ken, Thank you for choosing Thomas Eye Center. We appreciate your 5 Star Review!
Karla L.
Karla L.
I recently had an appointment at Thomas Eye Center in Athens, GA, and I had a great experience. The staff was friendly and professional from the moment I walked in, and they made me feel welcome and comfortable.Dr. Vetha was amazing. She carefully listened to my concerns and explained every step of the eye examination process in detail. Her expertise and attention to detail were evident, and I felt confident in her ability to provide me with the best care possible.The office/clinic at Thomas Eye Center is modern and efficient. It was clean and well-equipped with the latest technology, and the entire process was seamless. The wide selection of eyeglasses and the staff's assistance in choosing the perfect pair further enhanced my experience.My visit to Thomas Eye Center was a positive and pleasant experience. I highly recommend Dr. Vetha and the entire team to anyone in need of eye care. I'll definitely be returning for my future eye care needs!
Response from the owner: We so appreciate your kind words in this 5 Star Review. Thank you for choosing us!
Deetra M.
Deetra M.
The entire staff is awesome. Everyone was warm and welcoming. Becca, Simon and Mackenzie were extremely helpful in optical.
Response from the owner: Thank you for your 5 Star Review, those three are wonderful. Thank you for your recognition.
Eulin G.
Eulin G.
Response from the owner: Thankyou for choosing Thomas Eye Center, we appreciate your 5 Star Review!
Stephanie B.
Stephanie B.
I have been Dr. Thomas and staff's patient for more than 20 years. He and they are truly wonderful! This past Friday I picked up a new pair of reading glasses. After I spent some time with them that evening and throughout the weekend I was anxious because they wouldn't stay on my face plus I couldn't see well with them unless I constantly squinted. Come Monday I called to see what could be done. A lovely young woman named Alyssa asked me to come on down to the office. I did and the first thing she said was, "Your nose pieces aren't right." She proceeded to replace them and handed the glasses back to me. Well, let's just say that now I can see you from here! I have been seeing perfectly and have not squinted even once. The whole staff at Thomas Eye Associates is outstanding! You'll get a thorough exam, excellent prescription and some of the most pleasant people around! Alyssa deserves not only a large, well deserved raise, but also at least 3 dozen of her favorite cookies. Stephanie Binkley
Response from the owner: Thank you for your 5 Star Review. We appreciate you choosing us every year!
Sabrina Y.
Sabrina Y.
This office is so nice and clean. The staff is professional and kind. I felt like I learned a lot and everyone made the process seamless. This was my best experience at an eye dr ever!! Thank you so much for all you do for your patients.
Response from the owner: Thank you for choosing us! We hope you will refer us to family and friends!
Matthew S.
Matthew S.
Update 4/11:A series of other events with another Athens’ eye dr. that took my insurance lead be back to Thomas Eye to try and just buy the frames. Before coming in, I called and briefed them on the situation. They honestly answered that I would need to come in to try and make the lenses fit the frame. 10 mins later I walked in and was greeted. The optical manager worked with me and I had an overall positive experience with her. She noted that she had read my previous review and I expressed the main thing that lead me to give a 2-star review initially was I left feeling I was the only one trying to think of a sensible solution to my problem. They gave me black or white answers to my questions and a metaphorical shoulder shrug when things looked like the only solution was drop a boatload of cash on new lenses and frames. I felt she heard my criticism and affirmed that this is something they should be doing.Back to my transaction, it was confirmed that my frames couldn’t be fixed and that the lenses didn’t fit the new frame exactly. I’m not 100% sure, but my impression is that it’s kinda of a hassle for lenses to be trimmed down so I did need to slightly push to see if they would trim my lenses to fit the frames I would buy. After a closer look, they agreed it could be done. 30 minutes later, I CAN SEE! Thank you for working with me on a sensible solution and I’m gonna fight my employer now to change vision insurance Thomas carries.Appointment was on 4/4/24. A frame I purchased from here a couple years ago broke (SALT) and needed a replacement. Verified via phone call to this office if they took a specific insurance (Superior Vision by MetLife) and if they had the frame was in stock. They confirmed both to be correct so I made an appointment for 2 days later. I planned my entire day around this visit. When I got into the office, they told me they do not take the insurance. They had the frame, but because the brand hand-makes their frames, it wasn’t a simple replacement. Everyone was pleasant, but a major inconvenience all around.
Response from the owner: It was a pleasure seeing you today and we appreciate the opportunity to help you to see better again.
David E.
David E.
Great experience with Dr. Thomas and all of Thomas Eye Center! Felt incredibly confident in everyone that I interacted with and it was so fun to pick out new frames and lenses that worked for me. Excited to continue a relationship with my new eye doctor, highly recommend anyone go there for the best of the best! It is also a beautiful and very welcoming office. Go get your eyes checked!
Response from the owner: Thank you for your wonderful review! We appreciate you choosing us.
Teri M.
Teri M.
Been going to Thomas eye center for 2 years now after marrying into a family that has been going for 20+ years. Love the staff and how friendly they are. Love the selection and how knowledgeable everyone is. Sarah in the gallery was amazing. She was brutally honest (which I loved) and helped me pick the perfect pair of glasses!!
Response from the owner: Teri, thank you for your 5 star review! That was actually Becca that helped you in gallery. We all enjoy her straightforwardness.
Marissa S.
Marissa S.
Omg just had the best eye doctor experience from y'all!!! Thank Ashley, Alyssa, Jennifer, Ana, Sarah, David, and Dr. Thomas !!! You guys are awesome, keep up all the great work you do in helping us see clearly!! Will Definitely see yall again!! Peace and love.
Response from the owner: Thank you for choosing us! We appreciate your review. Please share your experience with friends and family!
lisa L.
lisa L.
Just completed my annual eye exam with Dr. Vetha. She is amazing! Kyle and Alyssa were outstanding with their customer service today. Another reminder of why my entire family trust their vision with this practice. Highly recommend.
Response from the owner: Lisa, thank you for your 5 Star Review. We appreciate your kind words.
Akeria L.
Akeria L.
I had the ABSOLUTE PLEASURE of paying this office a visit today! As sad as it is- humanity, humility , kindness, compassion & professionalism is a thing of the past nowadays…..BUT HERE, MY GOODNESS IT LIVES AGAIN!!! 🤣 from the telephone to the desk NOTHING short of an AMAZING STAFF. Oh! The ambiance from the moment you walk in……so warm and welcoming! 🥰I certainly can’t rave about the staff without doing the same for their boss, Dr Thomas!!!! He was so patient and kind with my 2 year old. (I recently lost my husband to Cancer so most days are hard for me, but he made it so easy) BUT! That isn’t the best part….. HES A CHRISTIAN MAN- after Gods own heart. He didn’t have to tell me. His light shined so bright it lit the room! ❤️ THANK YOU ALL!! IF ONLY EVERYONE HAS A MUCH KINDNESS & GRACE (it means a lot) oh how the world would be a better place! 🫶🏽🫶🏽❤️❤️🫶🏽🫶🏽❤️❤️🫶🏽🫶🏽
Response from the owner: Thank you for your amazing review. You have all of us smiling and thankful that you chose us.
zannalee319
zannalee319
Dr. Thomas and his staff are top notch! I always receive a thorough eye exam, service with a smile and glasses that I love. I would highly recommend!
Response from the owner: Thank you for your review and kind words. We appreciate you choosing us!
Katharyn R.
Katharyn R.
Everyone from the time I entered to the moment I walked out the door were very professional and friendly and I received exceptional service from everyone! I would highly recommend Thomas Eye Center!
Response from the owner: Katharyn, thank you for choosing us! We appreciate your kind comments.
Alaina H.
Alaina H.
I’ve been a customer at TEC for 11 years. Dr. Thomas and his staff are amazing!
Response from the owner: Alaina, thank you for every one of those eleven years. We appreciate you choosing Thomas Eye Center.
Kacina H.
Kacina H.
Always excellent customer service!
Response from the owner: Kacina, thank you for your 5 star review. We appreciate you choosing TEC!
Jarod S.
Jarod S.
Such friendly and knowledgeable staff and great product lines! Dr Stewart is fantastic! Would highly recommend going here!
Response from the owner: Jarod, Thank you for your 5 Star Review. We appreciate you choosing Thomas Eye Center.
Joshua D.
Joshua D.
I have nothing but excellent things to say about this office. The receptionist, doctors, techs and eyewear specialists are top notch. Kyle at the front desk was phenomenal also very efficient and personable. Dr. Vetha is top notch as well. Knows her stuff, is kind, personable and keeps me from being blind. What more could you ask for?Alyssa killed it in the eyewear department, her ability to match the eyewear to your personal style is uncanny. Alyssa was also very kind, efficient and personable. If I wasn’t moving out of state, I’d stay with them forever ever!
Response from the owner: Josh you just made Cheley's day! Thank you for your 5 Star Review!
Corie T.
Corie T.
Response from the owner: Thank you!
Taylor H.
Taylor H.
I have been going to Thomas Eye for years. I am always happy with the care they provide. Everyone is very helpful! I was there this week and Alyssa, McKenzie, and Ana helped me navigate a complex insurance situation. Highly recommend this practice.
Response from the owner: Taylor, thank you for choosing Thomas Eye Center. We appreciate your review!!
Sandra E.
Sandra E.
Wonderful experience. I have been going to him a few years. When I first went to him. He told me if I ever had any trouble with my eyes to call him. Earlier this year, I had a problem with my eyes. It was on the weekend. I called him and he called me right back. It’s hard to find doctors to keep their word, and he is one of them.
Response from the owner: Sandra, you just made Dr. Thomas' day. Thank you for your review.
Stephanie A.
Stephanie A.
The people here are kind, helpful, and professional. Highly recommend them.
Response from the owner: Thank you so much for choosing us! We appreciate your review.
Anthony P.
Anthony P.
This place is great. Rebecca walked me through all my concerns about getting progressive lenses with expert knowledge and guidance. She also helped me decide on frames with an eye for fashion and comfort for a frame that really fit my face. Can’t recommend enough.
Response from the owner: Anthony, Thank you for your kind words. Becca is amazing and we are blessed to have her here!
Patrick L.
Patrick L.
Response from the owner: Thank you Joel!!
Anna H.
Anna H.
Best experience I’ve had yet at an eye doctor. The staff was incredibly kind and helpful. Beyond the great exam, I’ve been looking forward to a pair of new glasses. The eyewear they carry is such great quality and a wide variety. The staff is happy to help you pick out frames that fit and suite you best. Overall, a 5 star experience!!!
Response from the owner: Anna, You have made our day!! Thank you for choosing us!
Ryan R.
Ryan R.
Great service and variety in glasses
Response from the owner: Thank you Ryan! We appreciate you choosing us!
Sarah B.
Sarah B.
Great place little wait time!
Response from the owner: Thanks Sarah! We appreciate you choosing Thomas Eye Center.
Rob P.
Rob P.
Exceptional detail. Every employee 100% thorough and flawless attention to patient.
Response from the owner: Rob, thank you for your kind words, we appreciate you!
Christi C.
Christi C.
Dr. Kaj is such a lovely person. She is always so kind and helpful. Beautiful office in an easy location. Super friendly staff. Always on time. Great selection in optical. Highly recommend.
Response from the owner: Thank you Christi! We appreciate you choose us!
Tracy M.
Tracy M.
We have been coming to Thomas eye center as a family for 15 years now and it's always a great experience.
Response from the owner: Thank you Tracy!
Mary H.
Mary H.
Highly professional staff - minimal waiting time. Staff truly seek the best for each patient.
Response from the owner: Mary, thank you for your lovely comments. We appreciate the 5 Star Review.
Barry M.
Barry M.
Very friendly and professional staff, called for an appointment and they took me in the next morning and there was no waiting once I arrived, they also have a great selection of frames available and had my glasses in 3 business days. Great service !!
Response from the owner: Barry, we appreciate you choosing Thomas Eye Center for your health care needs. Thank you for your 5 Star review!
Sable G.
Sable G.
Thomas Eye Center is a trustworthy, well-staffed pleasant place to receive your eye care needs! Everyone was professional, kind, and even fun! I had personal experiences with Brooke, Jackson, and Dr. Vetha and I know and felt that I was in the best hands. I would recommend them to anyone in the area.
Response from the owner: Sable, thank you for your 5 Star Review. We appreciate you choosing Thomas Eye Center, we will thank you for your referrals also!
Ken J.
Ken J.
Thomas Eye Center is the most professionally run Doctors office I have ever been in. All others should model their business after Dr. Thomas.
Response from the owner: Ken, your words mean much! Thank you for your 5 Star review and we appreciate you choosing us.
Antonella Perez F.
Antonella Perez F.
All of the Staff are incredibly kind, welcoming, and knowledgeable. Their office is clean and organized, so it feels calm and peaceful while you're there. Dr. Vetha is also very friendly and warm, and always ready to help answer any questions or concerns you might have about eyes or eye care.
Response from the owner: Thank you for your 5 Star Review. We appreciate you choosing us.
Lisa L.
Lisa L.
Great experience today!
Response from the owner: Thank you for you 5 Star Review, so happy that we delivered that great experience. Thank you for choosing us!
Mary N.
Mary N.
Response from the owner: Thank you for your 5 Star Review.
Larry B.
Larry B.
Awesome People!!! Got me in same day and helped me find my perfect pair of glasses!!!:)
Response from the owner: We are so happy to have helped you find that perfect pair! Thank you for your 5 Star Review.
Alison M.
Alison M.
I highly recommend Thomas Eye Center! The office is immaculate, and the staff is friendly, professional & genuinely seem happy with their job - from the front to the back. Can’t recommend them highly enough!
Response from the owner: Alison thank you for your comments, we do have a great staff, they all genuinely care. We are blessed. We appreciate you choosing us.
Faye D.
Faye D.
Dr. Thomas and the staff are great!
Response from the owner: Thank you Mrs. Faye, we always love seeing you.
Ashlyn L.
Ashlyn L.
Response from the owner: Thank you for your 5 Star Review!
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